Healthcare Service Coordinator

1 week ago

Geelong, Victoria, Australia beBeeMedicalReceptionist Full time $60,000 - $80,000

Job Overview

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We are seeking a skilled and compassionate Medical Receptionist to join our team. This is an exciting opportunity to work in a dynamic and growing healthcare organization.

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Key Responsibilities:

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  • Represent the organization as the first point of contact for patients at the front desk, providing exceptional customer service and ensuring a positive experience.">
  • Answer telephone calls and respond to patient inquiries efficiently and sensitively, handling requests and concerns in a timely manner.">
  • Book patient appointments while maximizing appointment slots, ensuring minimal waiting times and optimal use of resources.">
  • Inform patients of relevant preparation requirements, costing estimates, and necessary documentation, providing clear and concise information.">
  • Action patient referrals as part of a multi-disciplinary team, working collaboratively to achieve the best possible outcomes.">
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Requirements:

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  • Previous medical reception experience is desired but not essential; what is essential is your ability to learn quickly and adapt to new situations.">
  • You will need excellent interpersonal skills to show patients care, compassion, and empathy, building strong relationships and trust.">
  • Able to work autonomously and as part of a team, prioritizing tasks effectively and managing your time well.">
  • You will be required to have effective communication skills, both verbal and written, to interact with patients, staff, and other stakeholders.">
  • Proficient keyboard skills for data entry into RIS systems, EFTPOS, and cash handling skills are also essential.">
  • Demonstrated commitment to ongoing professional development is highly valued, as we strive to support our staff in achieving their career goals.">
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What We Offer:

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  • A competitive salary with annual reviews, recognizing your hard work and dedication.">
  • Additional Paid Parental Leave, supporting you in this important life event.">
  • Fitness Passport with access to over 1000+ locations nationwide, promoting a healthy work-life balance.">
  • A recognition and rewards platform for salary packing options and employee discounts, showing appreciation for your contributions.">
  • Generous employee referral bonuses, rewarding you for introducing talented individuals to our team.">
  • An innovative and evolving company culture, where collaboration and growth thrive.">
  • Supportive and engaging clinic managers, guiding you in your role and helping you succeed.">
  • Career advancement and succession opportunities, empowering you to reach your full potential.">
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