Client Liaison/Team Leader
2 weeks ago
About Anglicare Southern Queensland
We are a leading provider of aged care services in Hervey Bay, committed to delivering high-quality care to our clients. Our team is dedicated to supporting individuals to maintain their independence and live happily and healthily within their own homes.
About the Role
The Client Liaison Officer will undertake assessment, support planning, packaged care coordination, and case management activities designed in collaboration with the client to assist them in achieving their identified goals. This role will support clients to manage and monitor their budget to ensure care packages are financially sustainable and monitor the services provided to ensure they are following relevant service models and guidelines.
Key Responsibilities
- Conduct assessments and develop support plans in collaboration with clients
- Coordinate and manage care packages to ensure financial sustainability
- Monitor services provided to ensure they meet relevant guidelines and models
- Support clients with budget management and financial sustainability
- Develop and maintain strong relationships with clients, families, and other stakeholders
- Collaborate with the team to achieve shared goals and objectives
Requirements
- Certificate IV in Health, Community Services, Aged Care, or Disability Support
- Current Driver's License
- National Police Certificate
- Qualifications in Case Management highly regarded
What We Offer
- Ongoing training and career development opportunities
- Long-term employment with a leading aged care provider
- Salary packaging available to increase take-home pay
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