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Client Liaison/Team Leader

2 months ago

hervey bay, Australia Enhance Health Care Services Behavioral Health, LLC Full time
{"About the Role": "As a Client Liaison Officer, you will play a vital role in providing support and services to clients in their own homes. Your key responsibilities will include assessment, support planning, packaged care coordination, and case management activities designed to assist clients in achieving their identified goals. You will work closely with clients to manage and monitor their budget to ensure care packages are financially sustainable and monitor the services provided to ensure they are following relevant service models and guidelines.", "Key Responsibilities": "
\t\u2022 Experience with Aged Care programs highly regarded
\t\u2022 Proven understanding of assessments, packaged care, and case management
\t\u2022 Ability to engage clients and work effectively with them to achieve identified goals
\t\u2022 Support and guidance to clients with budget management and financial sustainability
\t\u2022 Experience in monitoring and assessing services provided to ensure they are following service models and guidelines
\t\u2022 Exceptional communication skills – both written and verbal – and the ability to relate to a wide range of people
\t\u2022 Ability to advocate strongly for your clients and the services they require
\t\u2022 A sound understanding of the community care system and the people who utilise this service
\t\u2022 Diplomacy and negotiation skills; people management capabilities
", "Requirements": "
\t\u2022 Certificate IV in Health, Community Services, Aged Care or Disability Support
\t\u2022 Current Driver Licence
\t\u2022 National Police Certificate
\t\u2022 Qualifications relating to Case Management highly valued
", "What We Offer": "
\t\u2022 Ongoing training and career planning, development opportunities, and long-term employment
\t\u2022 The opportunity to work with a group of friendly and dynamic professionals within an innovative space and growing industry
\t\u2022 Salary Packaging Available Increase your take-home pay
"}