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Senior Reliability Engineer

2 months ago


Sydney, New South Wales, Australia Servicenow Full time

About the Role

We are seeking a highly skilled Reliability Engineer to join our ServiceNow team. As a key member of our SRE team, you will be responsible for ensuring the reliability, scalability, and performance of our infrastructure.

Key Responsibilities

  • Provide relief and sustainable resolution to issues within our infrastructure.
  • Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
  • Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
  • Drive a culture of intolerance to manual activity, resulting in a highly automated environment delivering scalable solutions.

Requirements

  • Knowledge of Linux systems.
  • Coding experience, preferably in Python or JavaScript.
  • Networking skills, including IP addressing and routing protocols.
  • Experience in databases (MySQL, Postgres), performance, replication, and high availability.
  • Monitoring of systems, applications, and networks.
  • Uncompromising attention to detail.
  • Ability to work one weekend day on a 4 days/week work schedule.

Preferred Qualifications

  • Experience in cloud architecture or web applications engineering.
  • A bachelor's or master's degree in a technical area.

About the SRE Team

The SRE team is a group of highly technical engineers who maintain and develop the reliability, scalability, and performance of the ServiceNow infrastructure. We are empowered to drive technical resolutions across the technology stack and drive forward the operability of the platform to reduce incidents and MTTR.

Why ServiceNow

ServiceNow's DNA is built on purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus. We prioritize work-life balance and well-being, offering flexible work arrangements, competitive compensation, and a professional atmosphere.