Senior Site Reliability Engineer

3 weeks ago

Sydney, New South Wales, Australia Nuix Full time
About the Role

Nuix is seeking a highly skilled Senior Site Reliability Engineer to join our team. As a key member of our engineering team, you will be responsible for ensuring the reliability, performance, and scalability of our cloud-based software solutions.

As a Senior Site Reliability Engineer, you will work closely with our development teams to troubleshoot and resolve complex production issues, and collaborate with our infrastructure teams to design and implement scalable and secure cloud infrastructure.

You will also be responsible for creating and maintaining documentation on system configuration, processes, and service records, and working with our wider Platforms team to deliver continuous improvement across all IT processes.

Key Responsibilities:

  • Management of Nuix applications core infrastructure including physical and cloud networks, and AWS environments.
  • Maintain and upkeep operational excellence across Nuix Cloud environments.
  • Create and maintain documentation as it relates to system configuration, processes, and service records.
  • Work with several Engineering teams (each responsible for a different SaaS platform) to integrate pipelines, deployments and monitoring frameworks.
  • Troubleshooting production issues, interface with product support and several engineering teams as part of the troubleshooting process.
  • Manage and resolve systems vulnerabilities.
  • Work with the wider Platforms team to deliver continuous improvement across all IT processes.

Requirements:

  • Tertiary qualification in Computer Science or related field, or relevant experience.
  • Exceptional communication and negotiation skills with both internal and external stakeholders, and in incident responses.
  • Proven record of up-time, understanding HA, SLA management, Change Control workflows.
  • Demonstrate ability to solve complex problems.
  • Deep financial understanding of cloud compute.
  • Demonstrated experience in running successful infrastructure projects to completion.

Desirable:

  • Experience implementing with IaC using several scripting languages.
  • Good understanding of DevOps process.
  • Understanding of cyber security practices and toolsets.
  • A proponent for change within the organisation.

About Nuix

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives.

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