Warehouse Operations Supervisor

6 days ago

Melbourne, Victoria, Australia Denbies Group Full time

Job Summary

We are seeking a highly skilled and experienced Warehouse Operations Supervisor to join our team at Denbies Group. As a key member of our logistics department, you will be responsible for overseeing the daily operations of our dispatch department, ensuring the efficient and timely dispatch of personnel, vehicles, and equipment.

Key Responsibilities

  • Team Leadership
    • Supervise and lead a team of dispatchers, providing guidance, training, and performance evaluations.
    • Develop and implement dispatch policies and procedures to improve efficiency and service quality.
  • Dispatch Operations
    • Monitor dispatcher performance, ensuring adherence to schedules and protocols.
    • Coordinate the dispatch of personnel, vehicles, and equipment to ensure timely and efficient service delivery.
    • Manage scheduling and ensure proper coverage for all shifts.
  • Communication and Liaison
    • Handle escalations and complex dispatch situations, providing support to dispatchers as needed.
    • Serve as a primary point of contact for internal and external stakeholders regarding dispatch operations.
    • Liaise with other departments to ensure seamless coordination and communication.
  • Reporting and Analysis
    • Maintain clear and accurate records of all dispatch activities and communications.
    • Analyse dispatch data to identify trends, areas for improvement, and opportunities for efficiency gains.
    • Prepare and present regular reports on dispatch operations, including performance metrics and key performance indicators (KPIs).
  • Compliance and Safety
    • Ensure all dispatch activities comply with relevant regulations, standards, and company policies.
    • Promote a culture of safety within the dispatch team and ensure adherence to safety protocols.

Requirements

  • Previous experience in a Warehouse Dispatch position.
  • Strong leadership and team management skills, with the ability to effectively lead and motivate a team.
  • A good level of physical fitness and be able to lift and move heavy objects.
  • Basic computer skills and familiarity with inventory management systems.
  • Confident communication and interpersonal skills.
  • Works well in a fast-paced, dynamic environment.
  • Ability to work efficiently both independently and as part of a team.

What We Offer

A competitive remuneration package is on offer, and you will have access to on-site parking. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

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