
Claims Management Specialist
3 days ago
This role offers a unique opportunity to join our team and contribute to the success of our organization.
The Claims Consultant will be based in Brisbane, providing claims management services to scheme members. The successful candidate will work on determining and managing statutory workers' compensation claims in a timely and effective manner.
Key responsibilities include:
- Providing high-quality claims management services to scheme members
- Managing statutory claims from determination to finalisation, applying technical expertise on complex claims
- Responding to clients' needs in a timely manner to meet customer service standards
- Maintaining the claims management system, including claim estimates
- Ensuring compliance with legislative requirements and ethical standards, liaising with stakeholders as necessary
To succeed in this role, you will need:
- 2-3 years' operational experience preferably in a related field
- Knowledge of relevant legislation, such as the Qld Workers' Compensation and Rehabilitation Act 2003
- Demonstrated ability to make decisions, solve problems and establish work priorities, either while working independently or as a member of a team
- Demonstrated ability to effectively liaise, communicate and negotiate with a wide range of personnel
- Effective computer literacy, including basic skills in Microsoft Office software
- Proven ability to apply lateral thinking to complex problems and negotiate workable solutions
We offer a dynamic and supportive work environment where you can grow and develop your career.
Our team fosters a culture of innovation, collaboration and excellence, providing opportunities for professional development and advancement.
By joining our team, you will have the chance to make a real impact and contribute to the success of our organization.
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