
Client Administrator
2 weeks ago
LD Total is a family-owned company with over 25 years of experience delivering end-to-end landscape solutions. From humble beginnings, we have grown to have depots and offices across WA, Victoria, Queensland, and South Australia.
We offer a range of services including landscape and irrigation design, construction, maintenance, and residential lot packages.
About the RoleWe are seeking a Client Liaison and Administration professional to join our Lot Packages Team.
This is a full-time role based in our Burswood Office.
Description of Duties
- Data entry of incoming lot owner details into the Lot Packages system
- Contacting lot owners daily to provide information on the installation of fencing and landscaping
- Answering phone calls and dealing with client queries
- Recording information and correspondence within the Lot Packages system
- Communication with department colleagues
- Organizing bookings for the design consultation team
- Producing invoices for additional works or materials
- Providing reports for management or clients as required
Essential Criteria
- Administration experience
- Experience in a high-volume call centre environment
- Good working knowledge of Microsoft Office programs or CRM systems
- Excellent interpersonal and communication skills
- An eye for detail
- Ability to work in a team environment
Why Join Us?
- Excellent working culture with a focus on work-life balance
- Friendly, flexible, and supportive workplace
- Opportunities for career development and personal growth
- Free access to an on-site gym
- Employee Assistance Program
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