Customer Service Specialist

4 days ago

Canberra, ACT, Australia beBeeCustomer Full time $72,575 - $98,890

We are seeking skilled professionals to fill the role of Customer Service Specialist. This position will involve delivering exceptional customer service and creating positive outcomes for our clients.

This is an exciting opportunity to work in a dynamic environment where no two days are ever the same. You will have the ability to identify complex problems and develop effective solutions, making a real difference in the lives of our customers.

To be successful in this role, you will:

  • Be a customer-focused problem solver with excellent communication and negotiation skills.
  • Have knowledge of regulatory environments and complaints management processes, with experience in customer service environments managing complex matters desirable.
  • Demonstrate confidence and resilience in interacting with internal and external stakeholders.
  • Have strong administrative and organisational skills, including the ability to prioritise tasks in high-pressure environments.

The organisation values diversity and inclusion, and encourages applications from diverse candidates.

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