Service Centre Coordinator NSW
3 days ago
This is a full-time role in a business that operates 7 days a week. Our Service Centre is operational between the hours of 7:00am - 10:00pm daily, ensuring seamless service delivery to our customers.
The Service Centre plays a vital role as the nerve-centre of the TOMRA operation, monitoring systems throughout NSW via remote login to minimize downtime and coordinate all onsite maintenance and repairs. This includes providing Australia-wide customer service, interfacing with partners, technicians, and customers.
You will be located in the TOMRA Sydney office in St Leonards and will work on a shift-based roster.
Key Responsibilities- Provide hotline technical support to partners and colleagues in the field
- Assist with customer queries and complaints
- Monitor systems and run diagnostics via a web-based portal
- Interact with technicians, colleagues, and partners visiting sites
- Analyse anomalies and take corrective actions
- Perform configurations and changes to machines remotely online
- Coordinate onsite maintenance and repairs
- A passion for delivering exceptional customer service
- Strong time management skills
- Effective communication skills
- Attention to detail
- Adaptability
- Team mentality
- Competence with technology
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.
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Service Centre Operator NSW
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Service Centre Team Member NSW
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Service Centre Operator NSW
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Saint Leonards, Victoria, Australia TOMRA Full timeJob DescriptionThis is a full-time role in a business that operates 7 days a week. Our Service Centre is operational between the hours of 7:00am - 10:00pm daily.The Service Centre operates as the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and repairs,...
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Service Centre Operator NSW
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Saint Leonards, Victoria, Australia TOMRA Full timeJob DescriptionThis is a full-time role in a business that operates 7 days a week. Our Service Centre is operational between the hours of 7:00am - 10:00pm daily.The Service Centre operates as the nerve-centre of the TOMRA operation, monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and repairs,...
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Service Centre Operator NSW
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Saint Leonards, Victoria, Australia TOMRA Full timeJob DescriptionThis is a full-time role in a business that operates 7 days a week. Our Service Centre is operational between the hours of 7:00am - 10:00pm daily.As the nerve-centre of the TOMRA operation, you will be responsible for monitoring our systems throughout NSW via remote login to minimise downtime and coordinate all onsite maintenance and...
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