
Claims Performance Manager
1 week ago
As a Motor Claims Operational Delivery Specialist, you will play a pivotal role in optimizing performance and service delivery for our motor claims operations.
This challenging position requires the ability to identify, scope, and manage key improvement initiatives that drive business growth and member satisfaction.
Key responsibilities include conducting root cause analysis, leading improvement programs, resolving issues, and collaborating with cross-functional teams to implement effective solutions.
The ideal candidate will have 5 years of experience in a claims and assessing environment, with a background in business transformation, Agile, or Lean methodologies.
Exceptional organizational skills, strategic thinking, and excellent communication skills are essential for success in this role.
Requirements- 5+ years of experience in a claims and assessing environment
- Background in business transformation, Agile, or Lean methodologies
- Exceptional organizational skills and ability to manage multiple initiatives
- Strong understanding of regulatory environment
- Innovative and strategic thinking
- Excellent verbal and written communication skills
- Ability to develop and deliver presentations to senior management and stakeholders
Our employee benefits are designed to enrich your work life, home, and community. Some of these include:
Financial benefits and discounts on various banking, assistance, and insurance products
Paid volunteer leave, payroll giving, and volunteering for community events
Flexible working and leave options, parental leave, purchased leave, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave
Discounts on health programs and access to wellbeing initiatives
Investment in development with in-house development programs and access to a digital learning platform
What We OfferWe are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and members. If you have any support or access requirement, please advise us at the time of applying.
Work LocationsEight Mile Plains 2649 Logan Road Eight Mile Plains 4113
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