Customer Service Representative

1 week ago

Darwin city centre, Northern Territory, Australia People's Choice Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, building strong relationships, and providing support to help them achieve their financial goals.

Key Responsibilities
  • Provide personalized service to our members, responding to their needs and concerns in a timely and professional manner.
  • Build trust and rapport with members, understanding their financial situations and providing tailored solutions to meet their needs.
  • Work closely with members to encourage them to adopt digital banking services, providing support and guidance to help them navigate our online platforms.
  • Identify opportunities to promote our products and services, ensuring that members are aware of the benefits and features of our offerings.
  • Partner with local community groups and organizations to promote our services and build relationships with key stakeholders.
  • Collaborate with colleagues to achieve team goals and objectives, contributing to a positive and supportive team environment.
About You

We are looking for a people person who is passionate about delivering exceptional customer service. As a go-getter, you will be comfortable striving towards targets and will enjoy helping our members achieve their financial goals. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.

Why Join Our Team?

At People's Choice, we are committed to creating a positive and supportive work environment where our team members feel valued and supported. We offer a range of benefits, including career development opportunities, discounts on financial products and services, and a peer-driven recognition program. If you are looking for a dynamic and inclusive workplace where you can make a real difference, we would love to hear from you.

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