Hotel Experience Expert

11 hours ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $110,000

As a Hotel Experience Expert, you will be responsible for delivering exceptional customer service and creating memorable moments for our guests.

The role plays a crucial part in ensuring the hotel's high standards are met, with key responsibilities including utilising the hotel PMS to accurately process reservations, responding to guest calls, and maintaining a professional demeanor at all times.

Confidentiality and adherence to procedures and processes are also essential in this position.

Key requirements for the role include:

  • Excellent verbal and written communication skills
  • Knowledge of OPERA or other PMS systems
  • Unrestricted full Australian driver's licence

Benefits of working in this role include:

  • Discounted carparking
  • Free barista coffee
  • Free dry cleaning
  • Up to 70% off hotel discounts worldwide

We strive to create an inclusive environment where you can bring your real self to work, unleash your creativity, and have fun. We offer reasonable adjustments to support you during the recruitment process.

  • Hotel Maintenance Expert

    6 days ago

    Sydney, New South Wales, Australia beBeeMaintenance Full time $60,000 - $80,000

    Hotel Maintenance ExpertThe Hotel Maintenance Expert plays a crucial role in ensuring the overall condition of hotel facilities.Main Responsibilities:Maintenance Tasks: Performing routine maintenance tasks to ensure all surfaces are clean and free from damage.Repair Management: Coordinating with external contractors to address maintenance requests and...

  • Hotel Experience Leader

    5 days ago

    Sydney, New South Wales, Australia beBeeGuestRelations Full time $80,000 - $120,000

    Guest Relations LeadAbout the role:We are seeking an experienced Guest Relations Lead to join our team. As a key member of our operations, you will be responsible for ensuring that every guest has a memorable and enjoyable experience at our hotel.The ideal candidate will have excellent interpersonal skills, a friendly nature, and the ability to build strong...

  • Hotel Reception

    21 hours ago

    Sydney, New South Wales, Australia Vulcan Hotel Full time

    **Casual Hotel Receptionist - Join Our Close-Knit Team at The Vulcan Hotel****Do you enjoy helping people and making them feel welcome? Do you have experience working in a hotel or a passion for hospitality?** The Vulcan Hotel is looking for a **Casual Guest Service Agent** to join our close-knit team and be part of a warm, guest-focused...

  • Hotel Experience Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $45,000 - $80,000

    Job RoleAs a frontline ambassador, our Guest Service Agents deliver outstanding experiences for hotel guests.Key Responsibilities:Provide exceptional service to internal and external guests at all times.Perform various front office tasks, including selling hotel services, taking reservations, and managing guest accounts.Answer phone calls professionally...

  • Hotel Operations Expert

    5 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $90,000 - $105,000

    As a seasoned hospitality professional, you will play a pivotal role in driving hotel operations forward. Reporting to the Hotel Manager, you will work collaboratively to support them as the people leader and operations expert of the hotel.The ideal candidate will possess experience in managing rooms divisions departments, providing actionable feedback and...

  • Hotel Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeExpert Full time $50,000 - $62,000

    Transform Your Career as a Hotel ExpertAbout the RoleWe are seeking an exceptional Front Office professional to join our team in Sydney. As a key member of our dynamic crew, you will be responsible for delivering outstanding guest experiences and providing top-notch service to our always-on guests.To succeed in this role, you will need to possess a can-do...

  • Hotel Experience Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeFrontOffice Full time $60,000 - $72,000

    Key ResponsibilitiesDeliver exceptional guest experiences through efficient check-in and departure processes.Provide general information, engage with guests, and facilitate memorable experiences throughout their stay.Key Performance Indicators:Build and maintain relationships with existing and new guests to drive future bookings.Support the front office team...

  • Hotel Manager

    3 days ago

    Sydney, New South Wales, Australia Killara Hotel & Suites Full time

    **Experienced Hotel Manager**Killara Hotel & Suites is located in the heart of Sydney. We are currently seeking experienced Hotel Manager to join us. You must be willing to go that "extra mile" to make our guest's experience an enjoyable one. This is a role that requires an energetic and enthusiastic person who is ready and willing to lead the team.**Your...

  • Hotel Hospitality Expert

    7 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $40,000 - $60,000

    Revolutionize Your Career as a Hotel Hospitality ExpertCaption by Hyatt Central Sydney is not just another hotel. It's a place where community and sustainability converge, where you can be yourself and make a difference.As a Houseperson, you will play a key role in setting up and building the hotel from ground up, working on a rotational basis within the...

  • Hotel Reservations Expert

    11 hours ago

    Sydney, New South Wales, Australia beBeeReservation Full time $45,000 - $81,000

    Unlock your potential as a hotel reservations expert at W Sydney.We're seeking a dynamic and detail-oriented individual to support the handling of guestroom reservations. This role drives revenue and increases market share across rooms, beverage & food, spa, and other revenue-generating sources in line with our brand standards.As a key member of our team,...