Customer Service Associate

7 days ago


Newcastle, New South Wales, Australia beBeeService Full time $60,000

Job Opportunity

Customer Service Associate

We are seeking a highly skilled Customer Service Associate to join our team. As a key member of our service staff, you will play a vital role in ensuring our customers have an exceptional experience.

  • Become the face of our establishment by delivering outstanding customer service, addressing their queries and concerns promptly and professionally.
  • Craft memorable moments for our guests by providing attentive seating, creating a welcoming atmosphere, and engaging with them throughout their visit.
  • Maintain open communication with our kitchen team to deliver high-quality food and wine knowledge that exceeds expectations.
  • Efficiently manage floor operations, including running food, clearing tables, taking orders, and maintaining a clean environment.
  • Prepare the venue for events and pack down after services, showcasing your attention to detail and commitment to excellence.
  • Upsell and suggest special promotions, highlighting our unique offerings and driving sales growth.
  • Embody our passion for training and upskilling, continually developing your knowledge and skills to provide top-notch service.

This position demands strong interpersonal skills, effective teamwork, and a keen eye for detail. You will thrive in a fast-paced environment, demonstrating adaptability and resilience in the face of challenges.



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