Service Delivery Transformation Specialist

1 week ago

Sydney, New South Wales, Australia beBeeService Full time $140,000 - $170,000
Transform Your Career with Us

We are on a mission to accelerate success for our customers, people and planet. We thrive in a truly diverse and inclusive workplace based on care and empowerment.

You have the opportunity to make a difference by building bridges to the future with sustainable solutions as a Service Delivery Manager.

This role offers the chance to shape the future of service delivery across Oceania by driving transformation, efficiency, and continuous improvement.

About the Job
  • We seek an experienced and forward-thinking professional to lead transformation & improvement initiatives
  • The ideal candidate will strengthen service quality and create a technical support community
  • Other key responsibilities include developing people & competence and enabling collaboration & coordination
Requirements
  • Proven experience in service operations, transformation, or continuous improvement is essential
  • A strong background in lean management, continuous improvement, or transformation/investment projects is required
  • The ability to balance strategic thinking with hands-on execution is necessary
What's in it for you
  • You'll have the chance to build and lead a transformation agenda with direct impact across Oceania
  • This is a strategic role with real ownership, working closely with the Service Operations leadership team
  • You'll have opportunities to shape the way we deliver services for the future and grow towards other senior leadership roles
Benefits
  • 25 days annual leave to recharge and refresh
  • Life & TPD Insurance to ensure your well-being
  • Access to EAP services for mental health support
  • Flexible work arrangements to suit your lifestyle

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