Club Operations Manager

2 days ago

Lismore, Australia Casino RSM Club Full time

About Us :

The Casino RSM Club is a leading community organisation in the Richmond Valley, dedicated to the cultural, sporting and social development of the people. Located in the heart of Casino, we offer amazing facilities for functions, dining and entertainment.

**Job Summary**

We are seeking an experienced Duty Manager to oversee the operations of our club, ensuring the delivery of high standards of customer service and products. The successful candidate will be responsible for managing staff, ensuring that daily tasks are delegated and assigned to the respective staff member by Supervisors.

**Key Responsibilities**

  • Supervise and manage staff to ensure the smooth operation of the club's activities, functions and business;
  • Ensure training and supervision are provided for all staff members in the designated area;
  • Be the point of contact for escalated queries during rostered shifts;
  • Maintain stock control through monitoring of wastage, effective ordering/receiving and storage procedures;
  • Ensure maximum productivity and profitability in the club by giving direction to fellow employees of a lower level;
  • Assist the management team in controlling expenditures such as Cost Of Employment (COE) through ensuring staffing levels are in alignment with the amount of activity within the business;
  • Supervision and training of employees, taking initiative in ensuring high level of customer satisfaction at all times;
  • Report any disciplinary action to the Human Resources Manager or praise of employees of a lower level to Management;
  • Perform administrative duties in conjunction with management;
  • On call for emergencies or staffing requirements;
  • Ensure the work environment and all maintenance tasks comply with Workplace Health and Safety legislation.

**Requirements**

  • High level of literacy and numeracy;
  • Detailed knowledge of customer service procedures;
  • Detailed knowledge of opening and closing procedures;
  • Demonstrated knowledge of the company's policies and procedures;
  • Knowledge of workplace health & safety regulations;
  • Able to work unsupervised;
  • Able to follow directions and work as part of a team to achieve targets and goals;
  • Able to communicate effectively with fellow staff, customers and management;
  • Able to provide consistent, friendly and efficient service to all customers;
  • Able to optimise customer sales through effectively adding value at the counter and at the table;
  • Able to maintain club presentation, hygiene and product quality through following daily and weekly procedures and schedules;
  • Pro-active, positive, enthusiastic, energetic, responsible and friendly;
  • Happily and diligently adheres to the company's dress code at all times.

**Benefits**

We offer a competitive salary package, estimated to be around $60,000 - $80,000 per annum, depending on experience. Other benefits include great country atmosphere, 5 weeks annual leave per year, managers meal whilst on shift.

  • Senior Operations Manager

    3 weeks ago

    Lismore, Australia Casino RSM Club Full time

    About Us :The Casino RSM Club is a leading community organisation in the Richmond Valley, offering fantastic facilities for functions, dining, and entertainment. Our commitment is to the cultural, sporting, and social development of the people of Casino and the Richmond Valley.About You :You hold a Diploma in Leadership Management, Hospitality Management, or...

  • Duty Manager

    4 weeks ago

    Lismore, Australia Casino RSM Club Full time

    About UsThe Casino RSM Club is a leading community organisation in the Richmond Valley, offering amazing facilities for functions, dining, and entertainment. Our mission is to provide a welcoming environment for our members and guests, while promoting the cultural, sporting, and social development of the community.About YouWe are seeking a highly skilled and...

  • Duty Manager

    6 months ago

    Lismore, Australia Casino RSM Club Full time

    About Us :The Casino Returned Servicemen’s Memorial (RSM) Club is the leading community organisation in the Richmond Valley. Located in the heart of Casino the Club offers amazing facilities for functions, dining and entertainment and is dedicated to the cultural, sporting and social development of the people of Casino and the Richmond Valley.About You...

  • Social Club Manager

    5 months ago

    Lismore, Australia HammondCare Full time

    **The Role**: **Part Time - Mon, Tues, Wed with 30.4 hours weekly working in Casino & Lismore** This Part-time role is responsible for leading a passionate and dedicated team of staff to deliver HammondCare's model of care with its Social Club service across Casino. Hammond Care’s Social clubs provide a social environment where older people can take a...

  • Duty Manager

    5 days ago

    Lismore, Australia East Lismore Bowling Club Full time

    **East Lismore Bowling Club, NSW** Join a small, tight-knit team in a casual and welcoming atmosphere! We're looking for a motivated and reliable **Duty Manager** to help us create a great experience for our members and guests. **What we’re offering**: - Full-time, salary-based position - Flexible start date to suit your schedule - A friendly,...

  • Operational Manager, Broadacre Dryland Cropping

    3 months ago

    Lismore, Australia Drover Ag Recruitment Full time

    Progressive, expanding family-owned pastoral business. - Excellent salary package with benefits included. - Career progression into overall farm management may become available. **The Employer**: Our clients are successful civil construction business owners, encompassing four family-owned pastoral enterprises within Victoria, with Berrybank Station being...

  • Senior Workshop Operations Manager

    5 days ago

    Lismore, Australia Savins Radiators Full time

    Job SummarySavins Radiators is seeking an experienced Senior Workshop Operations Manager to lead and develop a high-performing team of mechanics in our busy workshop.About the RoleAs a Senior Workshop Operations Manager, you will provide ongoing leadership and management of the workshop Service Centre, ensuring excellent business relationships with clients...

  • Swimming Coach

    2 months ago

    Lismore, Australia Lismore Workers Swim Team Full time

    **Lismore Workers Swim Team** is a community led swimming club, with a big heart. We pride ourselves on providing inclusive, high quality, and affordable swim training to the people of Lismore and surrounds. This season we are looking to grow our team to complement our existing committed coaches. We seek expressions of interest from **ambitious and...

  • Dental Centre Operations Manager

    2 weeks ago

    Lismore, Australia Pacific Smiles Group Full time

    Lead a Thriving Dental CentreWe are seeking a Centre Leader to join our Pacific Smiles Group team at our Ballina dental centre. As a key leadership role, you will be responsible for managing the daily operations, leading a team of Dentists and Dental Assistants, and ensuring the highest standard of patient care and satisfaction.Key ResponsibilitiesFinancial...

  • The Athlete's Foot Store Manager

    2 months ago

    Lismore, Australia The Athletes Foot Full time

    At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to...

  • The Athlete's Foot Store Manager

    2 weeks ago

    Lismore, Australia The Athletes Foot Full time

    At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to...

  • The Athlete's Foot Assistant Store Manager

    3 months ago

    Lismore, Australia The Athletes Foot Full time

    At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to...

  • Operational Asset Management Specialist

    13 hours ago

    Lismore, Australia Charterhouse Full time

    Charterhouse seeks a highly skilled Operational Asset Management Specialist to join their team.Salary: $55-$56 per hour, $56.07 p/h + Super.This Contract role is located in Lismore and will end on 31/01/2025.About the RoleTo deliver timely, accurate and effective scoping of works by adhering to the scoping program.Develop, implement and manage a planned...

  • Operations Manager, Regional

    1 month ago

    Lismore, Australia Commonwealth Bank Full time

    You are passionate about making the role your own - We support our people to do their best work - Together we can bring out the best in each other, and the Australian businesses we supportCan be located in NSW Northern Rivers/Mid North Coast or Northern Inland **See yourself in our team** Our Regional and Agribusiness banking team (RAB) are passionately...

  • Senior Financial Operations Manager

    1 day ago

    Lismore, Australia Lismore City Council Full time

    About UsWe are a local government authority dedicated to enhancing the quality of services we offer to our community. Our journey has taken us far, and today Lismore is starting to thrive again.Our Flood Restoration Portfolio is the principal delivery agency for restoring Council and Community assets. The team will grow exponentially in the coming months,...

  • Research Operations Manager

    1 month ago

    Lismore, Australia Northern NSW Local Health District Full time

    **Live and work in a place of great beauty, where flexibility and balance are not buzzwords, they’re a reality** **Employment Type**: Temporary Full Time (up to 40 weeks) **Position Classification**: Health Manager Level 3 **Remuneration**: $122,850.00 - $139,559.00 per annum, pro rata **Hours Per Week**: 38hrs **Requisition ID**: REQ524733 **About...

  • Logistics Operator

    4 weeks ago

    Lismore, Australia Spinifex Recruiting Full time

    At Spinifex Recruiting, we are seeking a skilled Logistics Operator to join our team. This role offers consistent ongoing hours on a casual contract with the potential to move into a permanent role down the line.This position is not weather dependent and works goes ahead rain, hail or shine. As a Logistics Operator, you will contribute to the smooth...

  • Warehouse Operations Specialist

    3 weeks ago

    Lismore, Australia Norco Full time

    Norco is seeking a skilled Warehouse Operations Specialist to join our team at our busy ice cream factory in Lismore. As a Forklift Operator, you will be responsible for the safe and efficient operation of forklifts, including stacking and transferring pallets and loading/unloading trucks.Key Responsibilities:Forklift operation and maintenanceStock rotation...

  • Hospitality Operations Assistant

    1 day ago

    Lismore, Australia Whsmith Full time

    OverviewFood by WHSmith Australia operates over twenty cafés in NSW, QLD, VIC and SA, providing food and beverages to hospital employees, patients and the general public.Estimated Salary$60,000 - $80,000 per yearJob DescriptionCoffee Preparation: Specialise in preparing coffees and other beverages alongside exceptional customer service.Customer Service:...

  • Retail Operations Director

    7 days ago

    Lismore, Australia St Vincent de Paul Full time

    About UsThe St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.Our employees are recognised for their...