Senior Voice Communications Specialist

3 days ago


Melbourne, Victoria, Australia Zone IT Solutions Full time

We are seeking a seasoned professional to join our team as a Senior Voice Communications Specialist. This is a key role in designing, implementing, and maintaining voice communication systems within our organization.

This position requires strong technical expertise in voice communication technologies such as VoIP, SIP, and PBX platforms.

Key Responsibilities:

  • Design and implement voice communication systems to ensure high-quality call experiences
  • Troubleshoot and resolve voice network issues to minimize downtime
  • Collaborate with cross-functional teams to gather requirements and provide technical solutions
  • Maintain documentation and diagrams of voice network infrastructure

Key Requirements:

  • Proven experience in voice communications engineering or similar field
  • Extensive knowledge of voice communication technologies including Cisco Call Manager, Avaya Aura, or similar platforms
  • Strong understanding of VoIP protocols and SIP trunking
  • Experience in network troubleshooting and performance tuning
  • Excellent communication and teamwork skills

Benefits:

As a valued member of our team, you can expect a competitive salary and a comprehensive benefits package. Our company offers flexible work arrangements, opportunities for professional growth, and a dynamic work environment.

About Us:

Zone IT Solutions is an Australian-based recruitment company specializing in ERP and larger IT services. We provide agile, agnostic, and flexible solutions to organizations requiring expert IT talent. With offices in Melbourne, Sydney, Singapore, and India, we source the best IT professionals for our clients.


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