Collections Specialist
3 weeks ago
We are seeking a highly motivated and experienced professional to join our collections team as a Collections Officer. This role is instrumental in performing the day-to-day tasks of account management and collections within our centralised credit function.
Key Responsibilities:- Handling a high volume of collection calls to assigned customer base
- Negotiating the collection of outstanding balances which have fallen into arrears
- Proactively identifying and escalating risks to the Collections Manager
- Monitoring and reporting in real time of payment deterioration
- Ensuring all customer accounts have a valid credit application on file
- Ensuring customer credit claims are recorded and managed through to conclusion
- Managing customer orders within assigned credit limits
- Generating, reviewing, and distributing various reports
- Collaborative with the Sales Function to resolve matters that may delay payment
- Utilising a diary system to ensure strict follow-up with internal and external customers
- Assisting the Collections Manager as required
- A minimum 1-3 years' experience in a collections/recovery role
- Experience in managing a high value and volume customer portfolio
- Strong and effective time and diary management skills and experience
- Ability to deliver remarkable customer service and exceptional recovery results
- A high level of resilience and adaptability to changing situations
- Experience utilising SAP in previous employment
- A comprehensive range of employee benefits to enhance your work-life balance, personal development, and financial savings
- Salary Sacrifice: Take control of your finances by saving on technology and work-related items through our salary sacrifice program
- Learning and Development: Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential
- Paid Parental and Grandparent Leave: We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones
- Discounted Concrete & Quarry Products: Save on your home improvement projects with exclusive discounts on concrete and quarry products
- Novated Leasing: Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles
- Health and Well-being: Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships
- Car Hire Discounts: Enjoy savings on car rentals through our exclusive car hire discounts
- Electronics: Enjoy a 10% discount on a variety of products from JB Hi Fi
Hanson Australia is an equal opportunity employer, and we employ people from all walks of life. We encourage applications from Indigenous Australians, people with disabilities, those from diverse cultural backgrounds, and the LGBTQI+ community, as long as you have full Australian work rights and can turn up every day 'fit for work', then we'd love to hear from you.
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Collections Specialist
7 days ago
Parramatta, New South Wales, Australia Pepper Financial Services Group Full timeAbout the RoleWe are seeking an experienced Collections Specialist to join our team at Pepper Financial Services Group. As a Collections Specialist, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.Key ResponsibilitiesManage and maintain a portfolio of delinquent accounts...
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Collections Specialist
3 weeks ago
Parramatta, New South Wales, Australia Pepper Financial Services Group Full timeAbout the RoleWe are seeking an experienced Collections Officer to join our team at Pepper Financial Services Group. As a Collections Officer, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.About YouYou will have demonstrated experience in a Collections environment, with...
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Collections Specialist
1 month ago
Parramatta, New South Wales, Australia Hanson Full timeJob Title: Collections OfficerWe are seeking a highly motivated and experienced Collections Officer to join our team at Hanson Australia. As a Collections Officer, you will play a critical role in managing a high-value and high-volume customer portfolio, ensuring timely and effective collection of outstanding balances.Key Responsibilities:Handle a high...
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Collections Specialist
3 weeks ago
Parramatta, New South Wales, Australia Hanson Full timeJob Title: Collections OfficerWe are seeking a highly motivated and experienced Collections Officer to join our team at Hanson Australia. As a Collections Officer, you will play a critical role in managing a high-value and volume customer portfolio, ensuring timely and effective collection of outstanding balances.Key Responsibilities:Handle a high volume of...
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Collections Specialist
1 month ago
Parramatta, New South Wales, Australia Pepper Financial Services Group Full timeAbout the RoleWe are seeking an experienced Collections Officer to join our team at Pepper Financial Services Group. As a Collections Officer, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.Key ResponsibilitiesManage and maintain delinquent accounts to ensure timely...
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Collections Specialist
2 weeks ago
Parramatta, New South Wales, Australia Hanson Full timeJob Title: Collections OfficerWe are seeking a highly skilled professional to join our team as a Collections Officer to provide support to our Western Australian business partners.Key Responsibilities:Handling a high volume of collection calls to assigned customer baseNegotiating the collection of outstanding balances which have fallen into...
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Collections Specialist
1 month ago
Parramatta, New South Wales, Australia Pepper Financial Services Group Full timeAbout the RoleWe are seeking an experienced Collections Officer to join our team in Parramatta. As a key member of our asset finance product team, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts.Key ResponsibilitiesUtilize controlled policy, processes, and legislative requirements to collect and maintain...
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Collections Specialist
1 month ago
Parramatta, New South Wales, Australia Pepper Financial Services Group Full timeAbout the RoleWe are seeking an experienced Collections Officer to join our team at Pepper Financial Services Group. As a Collections Officer, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.Key ResponsibilitiesManage and maintain delinquent accounts to ensure timely...
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Penrith City Council, Australia GFG Alliance Full timeAbout the RoleWe are seeking a highly skilled and experienced Credit Officer to join our team. As a Credit Officer, you will be responsible for managing cash collection and credit issues, ensuring key relationships are maintained, and maximizing cash flow.Key Responsibilities:Own credit issues and develop action plans to resolve any credit issues.Establish...
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Collections Specialist
2 weeks ago
Penrith City Council, Australia GFG Alliance Full timeAbout the RoleWe are seeking a highly skilled and experienced Credit Officer to join our team. As a Credit Officer, you will be responsible for managing cash collection and credit issues, ensuring key relationships are maintained, and maximizing cash flow.Key Responsibilities:Own credit issues and develop action plans to resolve any credit issues.Establish...
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Collections Specialist
1 month ago
Penrith City Council, Australia GFG Alliance Full timeAbout the RoleWe are seeking a highly skilled and experienced Credit Officer to join our team. As a Credit Officer, you will be responsible for managing cash collection and credit issues, ensuring key relationships are maintained, and maximizing cash flow.Key Responsibilities:Own credit issues and develop action plans to resolve any credit issues.Establish...
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Data Collection Specialist
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City of Armadale, Australia CROSSMARK Australia Full timeAbout CROSSMARK AustraliaWe are a leading retail data collection agency in Australia, dedicated to providing high-quality data and insights to businesses across the country.Our team of experts works tirelessly to collect data from retail environments, helping brands gain a competitive edge in the market.Job Role: Covert Data Collection AgentWe are seeking a...
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Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeAbout the RoleWe are seeking an experienced Collections Officer to join our team at Pepper Financial Services Group. As a Collections Officer, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.About YouTo succeed in this role, you will need:Demonstrated experience in a...
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Liverpool City Council, Australia West Recruitment Pty Ltd Full timeAbout Your New EmployerWest Recruitment Pty Ltd is a well-established organisation that provides high-quality products and services. We are a highly regarded employer with a strong commitment to our values and a supportive team culture.About Your New JobAs a Credit and Collections Officer, you will report to the Credit Manager and be responsible...
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