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Collections Specialist

1 month ago

Parramatta, New South Wales, Australia Pepper Financial Services Group Full time

About the Role

We are seeking an experienced Collections Specialist to join our team at Pepper Financial Services Group. As a Collections Specialist, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.

Key Responsibilities

  • Manage and maintain a portfolio of delinquent accounts to ensure timely collection and minimize losses.
  • Develop and implement effective strategies to recover outstanding debts.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination.
  • Provide exceptional customer service to resolve customer inquiries and concerns.

Requirements

  • Proven experience in a collections environment, with a strong understanding of debt collection processes and procedures.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and results-driven individual with a passion for collections, we encourage you to apply for this exciting opportunity.