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Workplace Experience Coordinator

7 days ago

Council of the City of Sydney, Australia Hub Australia Full time

Job Summary

We're seeking a Corporate Experience Associate to join our team at Hub Australia. As a key member of our clubhouse operations, you'll be responsible for creating exceptional experiences for our members and guests.

About Hub Australia

At Hub Australia, we're passionate about providing premium workspaces, business networks, and services that foster growth, collaboration, and innovation.

As a Certified B-Corporation and certified carbon-neutral organisation, we're committed to making a positive impact on society and the environment.

Responsibilities

The successful candidate will be responsible for:

  • Leading cafe operations, including beverage preparation and day-to-day management
  • Managing member and guest queries, enquiries, and bookings
  • Organising and executing workplace events
  • Conducting regular inventory checks and ensuring stock levels are maintained

Requirements

To be successful in this role, you'll need:

  • At least 2 years of experience in a customer-facing role, preferably in hospitality, retail, or a similar service-oriented sector
  • Experience as a barista within a fast-paced environment
  • A customer-centric and hospitality-led mindset, adapting to the needs and preferences of guests
  • Strong problem-solving skills with a creative and pragmatic approach

What We Offer

We're committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth. Our benefits package includes a comprehensive wellness programme, lifestyle fund, birthday leave, paid volunteer leave, and more.