Workplace Experience Manager

5 days ago

Rural City of Mildura, Australia Latham & Watkins LLP Full time
About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the Role

The Workplace Experience (WE) Manager is an integral part of Latham's Workplace Experience team and will be responsible for the development and execution of strategies and procedures employed at the local offices to deliver a best in class experience for personnel and clients of the firm, whether remote or in-person, while creating development plans that are aligned with business needs and individual development needs. The WE Manager in our Washington, D.C. office will lead the strategic and day-to-day operation of the WE department, in collaboration with a peer manager. This role's focus includes, but is not limited to: hospitality services, developing and implementing space management strategies, capital projects, interdepartmental collaboration, facilities management contractor oversight, print and logistics contractor oversight, and department standard operating procedures. Please note that this role requires onsite presence at our Washington, D.C. office.

Responsibilities & Qualifications

Other key responsibilities include:

  • Implementing department visions, engaging with others around that vision, and establishing supporting goals to achieve that vision
  • Being a resource and business partner to firm partners, leaders, attorneys, and other key stakeholders in managing and setting direction for high-quality workplace experience initiatives
  • Providing expert-level subject matter knowledge in collaboration with other business service teams to foster fully integrated workplace experience solutions
  • Developing ways to break down silos across departments, proactively taking charge, and managing cross-functional teams to accomplish goals
  • Recruiting and training talent, identifying professional development opportunities for the team, and effectively coaching the team and individuals to enhance their performance and achieve desired outcomes
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We'd love to hear from you if you:

  • Possess knowledge of health and safety standards and regulations
  • Demonstrate proficiency in utilizing and navigating various technology platforms and applications
  • Exhibit the ability to work a flexible schedule, including evenings and occasional weekend shifts

And have:

  • A bachelor's degree, preferably, or comparable years of experience may be considered in lieu of a degree
  • A minimum of seven (7) years of hospitality or customer service management experience
  • Experience in hotel management, facility/office management, law firm, or corporate environment
Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • And more

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.Please click here to review your rights under U.S. employment laws. #MidSenior #LI-MA1

Pay RangeUSD $120,000.00 - USD $150,000.00 /Yr.
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