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Workplace Experience Specialist

4 months ago

Sydney, Australia Procore Full time

We’re looking for a customer service oriented **Workplace Experience Specialist** to support Procore’s Workplace Experience team and employees at our Sydney office. You’ll oversee the office’s day-to-day operations, from food and beverage to maintenance and office supplies. You’ll ensure we are adhering to best practices and are set up to scale in a fast and efficient way.

As a successful **Workplace Experience Specialist**, you’re collaborative, detail-oriented, personable, and can navigate high-growth environments with ease—no two days will be the same. You have a diverse skill set and are comfortable working on facility operations, food and beverage programs and events.

This position reports into the Supervisor of Workplace Experience, Strategy and Planning - APAC and will be based onsite in our Sydney, Australia office. We’re looking for someone to join us immediately.

**What you’ll do**:

- General office management duties, including ordering and maintaining balanced levels of food and office supply inventory for the office, daily workplace safety checks across our floors, conference rooms and communal areas
- Regularly perform site inspections and basic maintenance if needed; escalate issues to appropriate vendors or submit building work orders with Workplace Experience Supervisor
- Plan, assist, and execute creative internal events that add to an amazing workplace environment and vibrant culture for our APAC team
- Partner across the organization with stakeholders to assist to execute global events locally
- Monitor office ticketing systems, including answering, evaluating, prioritizing, assigning, and executing incoming requests for assistance
- Register and greet visitors in our Sydney office, have an awareness of all onsite activities, department meetings, visitors, and deliveries
- Assist with the installation of furniture, desk equipment, and IT assets in conjunction with the IT department, to keep our site functional at all times

**What we’re looking for**:

- 1+ year of experience in a professional setting, as an office coordinator, administrative assistant, events coordinator, venue manager or other relevant roles in customer service or hospitality industries
- Although a bachelor’s degree is not required, this position requires a business/office management background equivalent to a bachelor’s degree in a business or related administrative field
- An up-for-anything attitude, change is the only constant
- Quality written and verbal communication skills
- Ability to multitask, prioritize, and stay organized
- Customer service - must be able to interface with all guests, employees, and executives
- Demonstrated competence in Microsoft Office and Google Applications Suite and web conferencing tools
- Respect for confidential information
- Strong commitment to customer service, employee happiness, and company growth
- Ability to lift 10kg

**Additional Information**

**Perks & Benefits**

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

**About Us**

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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