Customer Service and Administration Representative
3 weeks ago
Ashmore
Bradnam's Windows and Doors is seeking a Customer Service and Administration Representative to join our Gold Coast team in Ashmore.
About the Role
As a key member of our team, you will provide excellent customer service to our growing department in Ashmore. Your daily tasks will include providing great customer service and accurate information, as well as completed paperwork to internal and external customers.
Responsibilities
- Provide effective and timely responses to customer requests and contribute to sales targets;
- Develop and improve knowledge of Bradnam's products and remain up to date with current building codes;
- Identify areas and functions within sales that can be improved;
- Understand and work with our credit department and actively support fellow members of the customer service team;
- Demonstrate and uphold a commitment to safe work practices and comply with all site requirements regarding mandatory PPE, sign in, or other processes and procedures.
Requirements and Skills
We will provide you with all the necessary tools and product training to see you succeed in this role.
- You will ideally have previous administration experience in a customer-focused role;
- Approach every task positively, demonstrating a commitment to safe work practices; A clear communicator who thrives when working as part of a team;
Benefits
When you join Bradnam's Windows and Doors, you'll benefit from:
- Job security with a family company;
- Opportunities for development and career growth within Bradnam's Group nationally;
- Employee discounts on Bradnam's windows and doors;
- 17.5% Annual Leave Loading, during periods of annual leave;
- A collaborative leadership team who lead by example and live the "Bradnam's Difference".
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