Customer Service Representative
4 weeks ago
About the Role
Bradnam's Windows and Doors is seeking a skilled Customer Service Representative to join our Gold Coast team in Ashmore. As a key member of the team, you will provide excellent customer service to our growing department, contributing to the daily requirements of the Branch by delivering great customer service and accurate information to internal and external customers.
Key Responsibilities
- Provide effective and timely responses to customer requests and contribute to sales targets;
- Develop and improve knowledge of Bradnam's products and remain up to date with current building codes;
- Identify areas and functions within sales that can be improved;
- Work with our credit department and actively support fellow members of the customer service team;
- Demonstrate and uphold a commitment to safe work practices and comply with all site requirements.
Requirements
- Previous administration experience in a customer-focused role;
- A positive attitude and commitment to safe work practices;
- A clear communicator who thrives when working as part of a team.
What We Offer
- Job security with a family company;
- Opportunities for development and career growth within Bradnam's Group nationally;
- Employee discounts on Bradnam's windows and doors;
- 17.5% Annual Leave Loading, during periods of annual leave;
- A collaborative leadership team who lead by example and live the 'Bradnam's Difference'.
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