Manager, Quality Improvement Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeManager Full time $160,000 - $220,000
Financial Operations RoleJob Description:

We are seeking an experienced professional to join our Financial Crime Operations (FCO) Quality Control team as a Manager. This role will be responsible for improving quality across all facets of FCO by understanding insights and helping form up quality improvement initiatives.

The successful candidate will work closely with stakeholders to set the strategic direction, define performance targets, and provide core enablement functions including governance, workforce optimisation, performance insights, strategic initiatives, change management, capability, communications, etc.

  • Unlocking insights relating to FCO quality;
  • Working with stakeholders to prioritise quality improvement initiatives;
  • Tracking status to ensure initiatives are delivered in a timely manner;

The ideal candidate will have demonstrable experience in Financial Crime Operations or Deterrence, excellent communication and interpersonal skills, continuous improvement mindset, proven strong stakeholder management experience, and demonstrated ability in strategic thinking.

Required Skills and Qualifications:
  • Experience in Financial Crime Operations or Deterrence;
  • Excellent communication and interpersonal skills;
  • Continuous improvement mindset;
  • Proven strong stakeholder management experience;
  • Demonstrated ability in strategic thinking;
Benefits:

As part of our team, you'll have the opportunity to work on challenging projects, develop your skills and expertise, and make a real difference in our organisation. We also offer a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive team environment.

Others:

If you're passionate about making a difference in Financial Crime Operations, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our HR department.

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