Customer Service Representative, Supply Chain Expert

2 weeks ago

Sydney, New South Wales, Australia Reckitt Full time
About the Company

Reckitt is a global leader in the hygiene, health, and nutrition industry.

About the Role

We are seeking a highly skilled Customer Service Representative to join our team on a 6-month fixed-term contract. As a key member of our supply chain team, you will be responsible for delivering exceptional customer service and playing a crucial role in our business success.

Key Responsibilities
  • Efficiently handle order processing, from entry into our ERP system to coordination with shipping and inventory management.
  • Be the go-to authority for handling customer inquiries, ensuring timely and effective resolution of any issues.
  • Prepare accurate monthly reports on inventory and sales, contributing to our strategic insights.
  • Collaborate with various teams to support and meet client needs, fostering robust business relations.
Requirements
  • Proven background in customer service with a strong emphasis on exceptional service standards.
  • Highly detail-oriented with the ability to manage and prioritise a diverse workload under tight deadlines.
  • Comfortable working with people at all levels and eager to own responsibilities and drive improvements.
  • Familiar with Supply Chain concepts and the pivotal nature of the Customer Service Representative role.
Benefits
  • A competitive estimated salary of $85,000 - $105,000 per year.
  • An inclusive work environment that values diversity and promotes equality.
  • The opportunity to work with a global company that is passionate about making a positive impact.
  • Access to training and development opportunities to enhance your skills and career progression.

We are an equal opportunities employer and welcome applications from qualified candidates who share our passion for delivering exceptional customer service and driving business success.

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