Customer Focused Technical Support Specialist

7 days ago

Lismore City Council, Australia beBeeTechnical Full time $45,000 - $75,000
Technical Support Specialist

We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team. This role is ideal for someone who is passionate about delivering exceptional service and has strong technical knowledge.

Job Description:

The successful candidate will be responsible for providing expert advice and support to customers on a wide range of products and services. They will be expected to possess excellent communication skills, be proactive in identifying solutions, and have a passion for technology.

Key Responsibilities:

  • Provide exceptional customer service by understanding customer needs and offering tailored solutions.
  • Deliver expert advice and support on a wide range of products and services.
  • Identify opportunities to upsell and cross-sell products and services.
  • Develop and maintain strong relationships with customers and colleagues.
  • Stay up-to-date with new product releases and technical developments.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong technical knowledge and problem-solving skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Proven track record of delivering exceptional customer service.
  • Degree or equivalent in Computer Science, Information Technology, or related field.

Benefits:

  • Competitive salary and bonuses.
  • Ongoing training and development opportunities.
  • Opportunities for career advancement.
  • Flexible working hours and remote work options.
  • Discounts on company products and services.

Our Culture:

At our company, we value teamwork, innovation, and customer satisfaction. We offer a dynamic and supportive work environment that fosters growth and development.

How to Apply:

To apply for this exciting opportunity, please submit your resume and cover letter through our online application portal. We look forward to hearing from you

  • Technical Support Specialist

    24 hours ago

    Albury City Council, Australia beBeeField Full time $80,000 - $120,000

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled and experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and service excellence to customers, working closely with the Service Manager and wider Field Services team.The ideal candidate will have...

  • Technical Dispute Resolution Specialist

    1 week ago

    Lismore City Council, Australia beBeeDisputeResolution Full time $115,804 - $142,530

    Job Title: Technical Dispute Resolution Specialist">Job Description:We are seeking a highly skilled and motivated Technical Dispute Resolution Specialist to lead high-quality complaint resolution, regulatory compliance, and strategic initiatives across our general insurance operations.This is a pivotal role for someone ready to influence at a department...

  • Technical Support Specialist

    1 week ago

    Willoughby City Council, Australia beBeeSoftware Full time $80,000 - $95,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be the primary point of contact for customers seeking assistance with software-related issues.Provide technical support and guidance to customers via phone, email, or other communication channels. Troubleshoot software issues, perform...

  • Technical Support Specialist

    7 days ago

    City of Parramatta Council, Australia beBeeTechnical Full time $60,000 - $80,000

    Job Title: Technical Support SpecialistWe are seeking a highly motivated and organized Technical Support Specialist to join our team. As a key member of our technical services team, you will provide on-site remedial and preventative services on a wide range of electro-mechanical devices, ensuring excellent service delivery and building positive customer...

  • Technical Support Specialist

    1 week ago

    City Of Wanneroo, Australia beBeeTechnical Full time $90,000 - $110,000

    Are you a problem-solver with excellent communication skills? We have an exciting opportunity for a Technical Support Specialist to join our team.About The RoleAs a key member of our technical support team, you will be responsible for monitoring and troubleshooting deployed systems nationally and internationally.You will provide first-level technical...

  • Technical Specialist

    3 days ago

    Lismore, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Kickstart 2025 with an Exciting Career Opportunity as a Technical Specialist QBE is proud to have had a longstanding presence in the Northern Rivers community for over 20 years and is looking to grow our workers compensation team in Lismore! Are you a technically skilled insurance professional...

  • Customer Experience Specialist

    2 weeks ago

    Lismore City Council, Australia beBeeTeam Full time $35,000 - $55,000

    About UsWe operate best when our team reflects the communities we serve. At Officeworks, we focus on delivering a wide range of products at low prices with great service.We encourage new ideas and thinking outside the box. We celebrate goals, humor, and teamwork. We support and reward our team, teach customers something new, and make a difference in the...

  • Technical Support Specialist

    1 week ago

    City of Parramatta Council, Australia beBeeFieldService Full time $106,400 - $141,600

    As a Technical Support Specialist, you will play a vital role in the success of our business. Our High Performing Field Service Engineers are key ambassadors for us, bringing our products and services to the market. They demonstrate a clear understanding of customers' business needs and convert that into a solution and offering from us.This position offers...

  • Sr. Technical Support Specialist

    2 days ago

    North Sydney Council, Australia OpenText Full time

    Sr. Technical Support Specialist - ITOM (Fluent in Chinese)OpenText is a global leader in information management. We are seeking a Sr. Technical Support Specialist - ITOM (Fluent in Chinese) to join our team and contribute to projects that shape the future of digital transformation.OverviewThe following tasks and responsibilities will be central to this...

  • Sr. Technical Support Specialist

    2 days ago

    North Sydney Council, Australia OpenText Full time

    Sr. Technical Support Specialist - ITOM (Fluent in Chinese) OpenText is a global leader in information management. We are seeking a Sr. Technical Support Specialist - ITOM (Fluent in Chinese) to join our team and contribute to projects that shape the future of digital transformation. Overview The following tasks and responsibilities will be central...