Customer Service Representative

5 days ago


Revesby, New South Wales, Australia beBeeCustomer Full time $76,000

About the Role

  • We are seeking a skilled and dedicated individual to join our National Customer Support team.

Job Description:

The ideal candidate will have a high level of attention to detail, excellent written and verbal communication skills, and the ability to navigate multiple systems and databases simultaneously. They will be responsible for processing internal/counter sales orders, creating purchase orders, and raising invoices.

Key Responsibilities:

  1. First point of contact for all inbound customer queries, parts orders, and availability of stock.
  2. Process internal/counter sales orders, create purchase orders, and raise invoices.

Requirements:

  • High level of attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to navigate multiple systems and databases simultaneously.

Benefits:

  • Potential to earn biannual bonuses providing increased earning capacity.
  • Shift Loading: Potential to earn afternoon shift loading and after hours Double Time Rates on offer.
  • Competitive pay rate: A rewarding above 'award' base pay rate.
  • Health: Discounted Medibank health insurance policy.
  • Wellness program: access to Employee Assistance Program.
  • Stability: Permanent Full Time Position in a leading OEM with long term job security.
  • Uniform: Generous corporate uniform supplied.
  • Training and Development: Continuous training and upskilling with real career development opportunities.
  • Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods.

About Us:

We value quality in everything we do, aiming for total customer satisfaction. Our leadership principles guide us to communicate openly and provide feedback to help you contribute meaningfully towards our continued success.

We partner with charities making positive impacts in paediatric health, indigenous education, mental health, and cancer research.



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