Laundry Operations Manager

2 days ago

Sydney, New South Wales, Australia beBeeLaundry Full time $55,000 - $80,000

About Four Seasons Hotel Sydney:

We are seeking a detail-driven Laundry Assistant Manager to lead our laundry operations with precision, care and pride.

Job Description

  • Oversee the daily rhythm of laundry activities, ensuring guest and team member experience highest standards of cleanliness and presentation.

  • Maintain uniform excellence across the hotel, while coordinating daily laundry operations.

Key Responsibilities

  • Lead laundry operations including washing, drying, ironing, folding, sorting guest laundry and staff uniforms.

  • Ensure hygiene and safety protocols meet or exceed local Health Regulations.

  • Monitor maintenance needs for laundry equipment and report promptly.

  • Implement cost-effective practices for chemical usage, utilities and labor.

  • Collaborate with Director of Rooms and Director of Housekeeping on audits and operational standards.

Uniform Management

  • Manage issuance, collection, repair and organisation of staff uniforms.

  • Maintain accurate inventory and track replacements and repairs.

  • Work with HR and department heads to ensure timely distribution of uniforms for new hires.

Linen Management

  • Assist in maintaining par stock levels of hotel linens.

  • Conduct stocktakes and manage third-party linen services to ensure quality and accountability.

Team Leadership & Training

  • Train, mentor and supervise laundry team to achieve productivity and service excellence.

  • Schedule shifts effectively to meet operational needs.

  • Ensure team adherence to hotel policies, safety and environmental regulations.

Guest Laundry & Special Fabrics

  • Ensure high standards and timely delivery of guest laundry services.

  • Track all guest laundry transactions and special requests.

  • Assist in upkeep of fabric furnishings including duvets, cushions, curtains and carpets.

Requirements

  • Proven experience in hotel laundry operations or similar supervisory role.

  • Strong leadership and organisational skills.

  • A keen eye for detail and commitment to quality.

  • Excellent interpersonal and communication abilities.

  • Familiarity with laundry equipment and inventory management systems.

  • Understanding of hygiene and safety protocols.

What We Offer

  • Complimentary stays at Four Seasons hotels worldwide.

  • Staff discounts in food and beverage outlets.

  • Complimentary meals while on duty.

  • Ongoing training and professional development opportunities.

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