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Senior Laundry Operations Specialist

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Sydney, New South Wales, Australia beBeeLaundry Full time $60,000 - $80,000

About Four Seasons:

We strive to deliver exceptional guest experiences and create lasting impressions. Our team members around the world are committed to luxury with genuine heart.

At our establishment, we believe in recognizing a familiar face, welcoming a new one, and treating everyone with kindness and respect. Whether you work with us or stay with us, we aim to make every interaction memorable.

We seek a detail-driven Laundry Assistant Manager to lead our laundry operations with precision, care, and pride.

Key Responsibilities:

  • Oversee daily laundry activities, including washing, drying, ironing, folding, and sorting guest laundry and staff uniforms
  • Ensure hygiene and safety protocols meet local regulations
  • Monitor and report maintenance needs for laundry equipment
  • Implement cost-effective practices for chemical usage, utilities, and labor
  • Collaborate with directors on audits and operational standards

Uniform Management:

  • Manage issuance, collection, repair, and organization of staff uniforms
  • Maintain accurate inventory and track replacements and repairs
  • Work with HR and department heads to ensure timely distribution of uniforms

Linen Management:

  • Assist in maintaining par stock levels of hotel linens
  • Conduct stocktakes and manage third-party linen services

Team Leadership & Training:

  • Train, mentor, and supervise the laundry team to achieve productivity and service excellence
  • Schedule shifts effectively to meet operational needs
  • Ensure team adherence to hotel policies, safety, and environmental regulations

Guest Laundry & Special Fabrics:

  • Ensure high standards and timely delivery of guest laundry services
  • Track all guest laundry transactions and special requests
  • Assist in the upkeep of fabric furnishings

Requirements:

  • Proven experience in hotel laundry operations or a similar supervisory role
  • Strong leadership and organizational skills
  • A keen eye for detail and commitment to quality
  • Excellent interpersonal and communication abilities
  • Familiarity with laundry equipment and inventory management systems
  • Understanding of hygiene and safety protocols