Chief Learning Officer

2 days ago

Sydney, New South Wales, Australia beBeeTraining Full time $90,000 - $179,999
About the Role

Our ambition is to become Australia's leading international retail bank. In our Wealth and Personal Banking Business, we invest in long-term growth, developing our people and helping them reach their potential.

This role involves finding new opportunities, improving training and people capability programs, and driving transformational change. You will partner with branches, contact centers, and virtual teams, as well as key stakeholders across product, risk, compliance, and learning & development.

The Manager reports to the Transformation, People and Capability Lead and is responsible for leading a team of learning, communication, and training specialists in designing, delivering, and coordinating training and capability activities.

Main Responsibilities
  • Leading a small team to drive the strategic implementation of WPB Channels capability and training activities.
  • Aligning to WPBs global and local capability journey, contributing towards WPBs continuous improvement in design, implementation, and coordination of capability and training requirements.
  • Evaluating content design to ensure it complies with regulatory requirements, including policies and other fiduciary obligations.
  • Collaborating with internal and external stakeholders to gain advice and adopt best practices for effective execution of capability and training activity.
  • Analysis and preparation of capability and training reporting, including presentations and updates to senior management.
  • Providing insights and analysis to help understand and prioritize training coordination and delivery.
Requirements
  • Relevant experience in financial services, wealth management, or retail banking environments, with demonstrated capability and training in Retail and/or Personal Wealth Management.
  • Demonstrated ability to design and deliver learning projects at a senior level across a multi-layered complex organization.
  • Extensive experience leading and coaching high-performing teams through training and development to achieve success.
  • Ability to adapt in a dynamic and fast-paced environment with a passion for developing a culture of empowerment.
  • Exceptional interpersonal, oral, and written communication skills, well-organized.
  • Strong team motivational, analytical, planning communications, organizational, problem-solving, and decision-making skills.
  • Excellent project management skills with the ability to manage multiple projects, demonstrating initiative and maintaining document control and data integrity at all times.
  • Strong stakeholder management skills upholding a high standard while supporting stakeholders through an ongoing change and capability journey.
About Us

We value different perspectives, succeed together, collaborate across boundaries, take responsibility, and hold ourselves accountable to get things done. Through these values, we are committed to building a culture where all employees are appreciated and respected, and where opinions count.

We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow in an inclusive environment.

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