Part-Time Customer Service Representative

2 days ago

Darwin, Northern Territory, Australia beBeeCustomerService Part time $74,000 - $85,000
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers, addressing their queries and resolving issues in a timely and professional manner.

The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to remain calm under pressure. You will have a strong passion for delivering outstanding customer experiences and a commitment to continuous learning and improvement.

This is an exciting opportunity to join a dynamic team that values innovation, collaboration, and employee development. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, and online chat platforms

  • Analyze and resolve customer complaints in a fair and efficient manner

  • Provide product information and recommendations to customers

  • Develop and maintain a deep understanding of our products and services

  • Work collaboratively with internal teams to achieve business objectives

Requirements:

  • Degree in Business Administration, Communications, or a related field

  • At least 2 years of experience in customer-facing roles

  • Excellent communication and problem-solving skills

  • Able to work in a fast-paced environment with multiple priorities

  • Familiarity with CRM software and other relevant tools

Benefits:

  • Ongoing training and development opportunities

  • A supportive and collaborative team environment

  • Competitive salary and benefits package

  • Opportunities for career advancement and growth

Why Join Our Team?

We are committed to creating a workplace culture that values diversity, equity, and inclusion. Our team members enjoy a range of benefits, including flexible work arrangements, wellness programs, and professional development opportunities. We also prioritize employee well-being and offer a comprehensive health insurance program.

If you are a talented and dedicated individual who shares our values and is passionate about delivering exceptional customer experiences, we invite you to apply for this exciting opportunity.

Seniority level: Entry level

Employment type: Part-time

Job function: Customer Service

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