
Client Services Leadership Role
6 days ago
This role offers a chance to lead a high-performing team, driving commercial targets and fostering client growth.
- Manage a team of Senior Account Managers, Account Managers, Account Executives, and Coordinators, establishing clear goals and monitoring progress.
- Contribute to the Client Services team strategy, taking into account client and team feedback.
- Manage key enterprise clients, ensuring growth and meeting client objectives, presenting and sharing marketing ideas with accompanying performance updates.
- Foster a positive team culture within your team and collaborate with other leaders to drive a strong Client Services culture and encourage collaboration.
- Attend regular client meetings with your team members, providing input and feedback.
- Manage key internal and external stakeholders at all levels, ensuring smooth workflow across our partnerships with networks and clients.
- Drive the framework on Client Service Plans, Business Reviews, Media Proposals, etc., ensuring plans drive value, align strategically, and ensure team have the necessary tools and adhere to relevant timelines.
- Ensure compliance with policies and procedures within the team and continually drive successful and competitive outcomes.
- Take responsibility for sustaining and renewing direct client and network contracts and agreements that drive additional and increased revenue.
This is an exciting opportunity to make a significant impact in our Client Services function.
Your Focus- We are seeking a skilled leader who can drive results and foster a positive team culture.
- You will be responsible for managing a team of professionals, establishing clear goals, and monitoring progress.
- You will contribute to the development of our Client Services team strategy, taking into account client and team feedback.
- You will be responsible for managing key enterprise clients, ensuring growth and meeting client objectives.
- You will foster a positive team culture within your team and collaborate with other leaders to drive a strong Client Services culture.
- You will attend regular client meetings with your team members, providing input and feedback.
- You will manage key internal and external stakeholders at all levels, ensuring smooth workflow across our partnerships with networks and clients.
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