Supply Chain Professional

1 week ago

Sydney, New South Wales, Australia beBeeLogistics Full time $80,000 - $105,000
Job Title: Supply Chain Professional

We are seeking an experienced Supply Chain Professional to join our team. The successful candidate will be responsible for proactively resolving customer complaints related to logistics, providing visibility on customer backorders, and managing customer returns across the Order To Payment journey.

This role is ideal for candidates who are keen to develop their career in Supply Chain Operations and have a strong understanding of logistics processes.

About the Role:
  • Proactively resolve customer care notifications and feedback related to logistics.
  • Process Returns and work with the Warehouse team for timely completion of activities.
  • Utilize systems to record actions taken and characteristics of orders identified as potential failures.
  • Communicate effectively with customers regarding back-order management.
  • Provide support for Account Managers on Logistics-related inquiries.
  • Develop partnerships with materials management, transportation, and warehouse teams.
  • Build trust with field sales to increase Account Manager productivity and reduce inbound calls from the field.
  • Handle emails in a timely manner.
  • Support training of new team members.
Required Skills and Qualifications:
  • Bachelor's Degree preferred.
  • Solid knowledge of SAP systems is advantageous but not mandatory.
  • Functional knowledge of logistics processes.
  • Solid knowledge of related business processes (i.e., Product Portfolio Management).
  • Excellent interpersonal and customer service skills.
  • Strong PC skills including Microsoft Outlook, Excel, Word, and PowerPoint.
  • Good communication, organization, and analytical skills.
  • Detail-oriented and able to handle multiple responsibilities and make decisions.
Benefits:

Our organization values diversity and inclusion and offers a range of benefits to support the well-being of its employees. These include:

  • Learning and Development opportunities.
  • Annual leave and leave loading.
  • Flexible working arrangements.
  • Well-being programs and support.
  • A diverse and inclusive culture.
  • Work-life balance.

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