Ultrasound Technology Expert

7 days ago

Sydney, New South Wales, Australia beBeeUltrasound Full time $90,000 - $115,000
Ultrasound Specialist Position Overview

The Ultrasound Applications Specialist position is a critical role within our organization, responsible for providing formal technical and clinical support during the sales process. This individual will primarily work within New South Wales (NSW) supporting the Women's Health segment.

Responsibilities:
  • Provide technical and clinical leadership during sales processes by demonstrating product features, capabilities, and benefits to customers as needed.
  • Develop, coordinate, and deliver product training to customers on software, application, and/or equipment use, ensuring customer satisfaction and maintaining relationships.
  • Improve customer satisfaction and retention through continuing education on optimization of equipment utilization.
  • Support trade shows and professional conferences by performing product demonstrations and promoting customer training.
  • Assist sales teams in developing sales, marketing, and customer service strategies using market and product knowledge.
  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs.
  • Facilitate team communication and share best practices.
  • Provide clinical, technical, and professional guidance to enhance the customer experience.
Requirements:
  • Active professional clinical/technical certifications necessary to scan live patients in a clinical setting.
  • Demonstrated current basic clinical scanning proficiencies on current products/platforms.
  • At least 3 years of clinical/technical experience or 2 years of commercial applications/modality experience with successes in high-level customer interactions and sales scenarios.
  • Proficiency in Microsoft Office Suite products.
  • Ability to communicate effectively in the local language.
  • Awareness of and compliance with quality management policies and applicable laws.
Benefits:
  • Competitive salary
  • Flexible working options and hours
  • Generous leave and family policies
  • Long-term career opportunities locally and globally

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