Digital Experience Specialist

1 week ago

Sydney, New South Wales, Australia beBeeConversion Full time $90,000 - $120,000

Conversion Rate Optimisation Specialist Role

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This role involves assisting in the design, execution and management of conversion rate optimisation programs end-to-end, including A/B testing, user journey analysis and funnel optimisation. It also entails leading and delivering customer experience improvement initiatives to ensure seamless and engaging customer experiences across digital touchpoints.

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To achieve this, you will conduct and analyse qualitative and quantitative research, including usability testing, surveys and data analytics, to inform actionable insights. You will create comprehensive reports and recommendations that combine data storytelling with clear strategic direction.

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In addition, you will be responsible for managing client relationships effectively, acting as a trusted advisor for all optimisation and experience-related initiatives. Collaboration with UX/UI designers, developers and marketers is required to deliver measurable improvements in key performance indicators (KPIs).

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The ideal candidate will have 1-2 years of experience in CRO, CX or a related field, with proven success in delivering optimisation programs. Relevant qualifications include a bachelor's degree in psychology, data analytics, UX design or digital marketing. Strong proficiency in analytics tools, testing platforms and research platforms is essential.

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Research methodologies skills, both qualitative and quantitative, are also necessary, as well as excellent client management and presentation skills. We offer a commitment to developing your career aspirations, a no-blame culture, focus on diversity and inclusion, sustainability and mental wellbeing, and enviable benefits such as remote working opportunities and flexible work arrangements.

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We strive to provide an environment where our employees can grow and thrive while making a meaningful contribution to our organisation. If you're a passionate individual looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.

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