
Digital Experience Specialist
5 days ago
We're seeking an innovative and results-driven Digital Experience Specialist to drive our digital transformation.
Main Responsibilities- Develop and implement a world-class digital experience across web and app, enhancing customer engagement and conversion.
- Lead the development of our eCommerce trading strategy, focusing on data-driven decision making and driving business growth.
- Promote digital innovation, emphasizing personalisation, experimentation, retail media, loyalty, and AI.
- Manage a high-performing team, using data insights to create compelling customer journeys and content. Mentor and develop team members, ensuring efficient processes and a customer-centric approach.
- Collaborate with key stakeholders to deliver joint business plans and drive business success.
- 5-10+ years of eCom experience in a high-trading, large retail environment.
- Expertise in eCom trading (especially automated, data-driven, dynamic, always-on digital merchandising), SEO, UX, CRO, and content.
- Previous experience leading large teams (direct and cross-functional).
- Proven track record as a trusted business partner working with cross-functional stakeholders in a fast-paced environment.
We're a forward-thinking organisation dedicated to creating better experiences for our customers. We foster a culture of genuine care, flexibility, and career growth opportunities.
As a Digital Experience Specialist, you'll be empowered to explore new ideas, make bold commitments, and innovate better ways to meet the needs of our customers.
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