Strategic Relationship Developer

3 days ago

Newcastle, New South Wales, Australia beBeeStrategic Full time $140,000 - $170,000
About the Role

We're seeking a skilled Strategic Relationship Developer to join our team. As a key member, you will be responsible for building and maintaining strong relationships with customers, driving business growth through customer acquisition, increasing share of wallet, and referrals.

This role is accountable for acting in the best interest of the customer, providing appropriate solutions, building and maintaining strong internal and external networks, and managing a portfolio of customers.

Key Responsibilities
  • Acting in the best interest of the customer and applying a customer-centric approach
  • Developing and maintaining a detailed understanding of customer business and financial needs
  • Providing customers with appropriate solutions
  • Building and maintaining strong internal and external networks to support deal design and execution
  • Advanced skills in structuring deals in conjunction with relevant product and specialist teams
  • Managing a portfolio of customers
  • Collaboration with Product Partners and other stakeholders to design, structure and execute deals
  • Ensuring credit and operational risks are managed effectively and proactively
Requirements
  • Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes
  • Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options that meet those needs
  • Credit Assessment and Management: Assessing, advising, monitoring and/or approving a customer's credit worthiness, credit risk and suitable credit structuring options based on internal credit policies, guidelines, scoring models and/or applying judgement based on prior experience and knowledge
  • Business Development: Partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value
  • Portfolio Management: Selecting, prioritising and managing a portfolio of work/and or customers in line with its strategic objectives and capacity to deliver
  • Commercial acumen: Taking a big picture view of the organisation, identifying actions or strategies to drive efficiency and create long-term value
  • Industry experience: Current and ongoing understanding of industry trends, including drivers, practical knowledge, market & competition factors, key customer success indicators, supplier/contract norms, credit approval drivers, and strategy application within the industry
About Us

We shape a world where people and communities thrive. Driven by a common goal, we improve the financial wellbeing and sustainability of our millions of customers.

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