Customer Service Ambassador

3 days ago

Mackay, Queensland, Australia beBeeCustomer Full time $45,000 - $78,000
About us

We're a dynamic organisation that values our customers, team and community. Our people are our strength, and we strive to deliver exceptional experiences every day.

Our fast-paced environment is innovative, inspiring and rewarding. With a national footprint of over 173 retail stores, we offer a wide range of products at low prices with great service.

We're passionate about encouraging new ideas and pushing boundaries. We're about achieving goals, having fun and supporting each other. We prioritise employee wellbeing and safety, offering access to our Employee Assistance Program (EAP).

About the role

We're seeking enthusiastic casual team members to join our store across various departments, including replenishment, technology and customer service.

As part of our team, you'll be responsible for delivering outstanding customer service, working closely with colleagues to ensure a seamless experience.

This role requires flexibility, with operating hours on weekdays and weekends. You may have opportunities to work across multiple locations and progress your career.

About you

You'll be a customer-focused individual who enjoys working in a team and is passionate about delivering exceptional service. If you're:

  • a people person who loves being around others
  • thrives in a fast-paced environment
  • takes pride in delivering results and meeting commitments
  • values building strong relationships with customers
  • flexible with your availability to meet our customers' needs
Our culture

We celebrate our teams' diversity and uniqueness, offering genuine benefits to Officeworks family members:

  • We support work-life balance through flexible arrangements.
  • Enjoy discounts across a range of brands, including Wesfarmers.
  • Access exclusive discounts and perks through our Officeworks benefits program.
  • Take advantage of learning and development programs to grow your career.

We operate best when our team represents the communities we serve. We encourage applications from all candidates of diverse backgrounds, ages, cultures and abilities.

What's next?

As part of the recruitment process, you'll need to complete an online assessment, comprising game-based assessments and video interview questions. This will help you gain insights into yourself and provide a tailored report.

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