Front Office Ambassador

1 day ago

Mackay, Queensland, Australia beBeeAmbassador Full time $35,000 - $55,000

Job Title: Front Office Ambassador

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Job Description:

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We are seeking a skilled and enthusiastic Front Office Ambassador to join our team. As a Front Office Ambassador, you will be the first point of contact for our guests, setting the tone for their entire stay.

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Your Key Responsibilities:

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  • Greet and welcome guests upon arrival, ensuring a warm and personalized experience
  • Respond to requests and resolve any issues in a timely and professional manner
  • Process check-in and check-out procedures efficiently, ensuring accuracy and attention to detail
  • Promote hotel facilities and services to guests, identifying opportunities to enhance their stay
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What We Are Looking For:

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We are seeking an individual who is passionate about delivering exceptional customer service, with excellent communication and interpersonal skills. You should be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple demands simultaneously.

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Benefits:

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In addition to a competitive salary and benefits package, we offer opportunities for career growth and development, as well as a positive and supportive working environment.

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Qualifications:

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To be successful in this role, you will need:

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  • A service-focused personality and excellent communication skills
  • The ability to work shifts, including evenings and weekends
  • Fluency in English, both written and spoken
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About Us:

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We are a dynamic and innovative company, committed to providing exceptional customer experiences. Our goal is to exceed our guests' expectations, while also supporting the personal and professional growth of our team members.

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