Customer Service Ambassador

2 weeks ago

Mackay, Queensland, Australia beBeeService Full time $45,000 - $70,000
Customer Service Representative

We are seeking a highly motivated and passionate individual to join our team as a Customer Service Representative.

About the Role:

  • You will be responsible for providing exceptional customer service, creating special moments for our customers, and ensuring they have an unforgettable experience in our store.
  • You will have the opportunity to work in a dynamic environment where you can grow your skills and knowledge, expand your product knowledge, and contribute to the success of our business.

Key Responsibilities:

  1. Engage with customers by sharing your passion for our products and create special moments that your customers will remember.
  2. Be an advocate for our loyalty programs by letting your customers know about our benefits and product offerings.
  3. Maintain a safe and clean environment for your customers and teammates.
  4. Uphold our service standards for alcohol sales.

About You:

  • You will have the ability to talk with customers confidently and authentically to provide the ultimate unboring experience.
  • Have good availability across the day, evenings and weekends.
  • Be able to work both autonomously and as part of a team.
  • Have a genuine interest in learning and expanding your product knowledge.
  • Own your career and have the opportunity to join a business where you can dream big about your future.

The perks are good too:

  • Grow your career within our company and the wider network.
  • An exclusive discount card for our stores and other brands.
  • Access to our EAP service offering critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

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