Front Line Patient Support Specialist

2 days ago


Australia beBeeCustomerService Full time $50,000 - $75,000
Medical Front Desk Assistant Position

We are seeking a part-time Medical Front Desk Assistant to join our team in Australia.

About the Role

This role provides front-line support and has the responsibilities of guiding patients through administrative and financial aspects of their treatment.

  • Provide high-quality customer service and reception services to patients, doctors, and staff.
  • Greet patients and visitors personally and over the phone.
  • Schedule appointments for patients efficiently.
  • Perform general office duties and provide administrative support.
  • Open and close the clinic as required.
About You

We are looking for someone who values teamwork and prioritizes quality patient care. The ideal candidate will have:

  • Excellent communication and IT skills.
  • Previous experience in a medical administration role (an advantage).
  • The ability to multitask effectively.
  • Maintain a high level of professionalism and confidentiality at all times.
  • Experience using electronic medical records software (an advantage).
  • Critical attention to detail.
  • Experience in customer-facing roles.
  • The ability to work in a fast-paced environment.
Benefits

We offer:

  • An opportunity for career growth and development.
  • A collaborative and supportive team environment.
  • Ongoing training and professional development opportunities.
  • The chance to increase your existing knowledge of medical terminology and various medical services.


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