
Front Desk Support Specialist
3 days ago
Job Description
We are seeking a dedicated and enthusiastic Medical Receptionist to provide exceptional front-of-house service to our patients.
About the Role
As a Medical Receptionist, you will be the first point of contact for patients and visitors. Your key responsibilities will include:
- Greeting patients and managing appointment bookings.
- Answering phone calls and addressing patient inquiries.
- Handling billing, Medicare claims, and other administrative tasks.
- Maintaining patient confidentiality and accurate records.
- Supporting the clinical team to ensure a smooth workflow.
What We're Looking For
- Strong customer service and communication skills.
- Excellent organizational and time-management abilities.
- A positive attitude and ability to work as part of a team.
- Proficiency in software (preferred).
- Previous experience in a medical or administrative role (advantageous).
Benefits
- Work in a supportive and inclusive environment.
- Gain hands-on experience in a busy, modern medical practice.
- Flexible hours to suit your studies or personal commitments.
- Opportunities for growth and professional development.
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