A New Era in Claims Management

5 days ago

Darwin, Northern Territory, Australia beBeeClaims Full time $60,000 - $80,000

Claims Manager Job Opportunity


We are seeking a highly skilled and motivated Claims Manager to join our team. In this role, you will be responsible for delivering a proactive and empathetic claims management service to our clients. This includes determining entitlements, scheduling appointments, conducting regular contacts and reviews, and processing benefits/payments in accordance with relevant legislation.
Key Responsibilities:
  • Act as the first point of contact for injured workers, employers, medical practitioners and others for all matters regarding a workplace injury claim.
  • Drive the return-to-work process through proactive claims management, including identifying barriers and developing measures to address them.
  • Collaborate with internal stakeholders, including Eligibility Officers, Return-to-Work Specialists, Injury Management Consultants and Mental Health Consultants.
  • Provide education to stakeholders regarding return-to-work processes and legislative obligations.
  • Participate in regular claims reviews with key stakeholders.
  • Request and obtain information to assist with ongoing claim management.
  • Undertake compliance-related tasks such as accurate data entry and attaching documentation to the claims management system.


Requirements:

  • A passion for helping people with experience in administration or customer service.
  • Highly developed communication skills, with the ability to engage at all levels of the organization and with a varied set of stakeholders.
  • A proactive and strategic mindset.
  • Exceptional time management and organisational skills with excellent attention to detail.
  • Empathetic, enthusiastic and collaborative with a strong sense of teamwork.
  • A resilient attitude.

On top of a competitive salary, we offer a wide range of benefits including 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave, Novated Leasing opportunities, Two paid volunteer days annually, Health Insurance Discounts, Employee Stock Purchase Program, Paid parental leave and more. Our organisation values inclusion and diversity and stands against discrimination. Reasonable accommodations will be provided to qualified applicants with a disability where feasible.

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