
Transformative Leadership Position
7 days ago
Leadership Manager
About the Role:This is a leadership position that involves overseeing and managing teams to achieve business objectives. The ideal candidate will have strong leadership skills, ability to inspire and motivate teams, and excellent communication skills.
Key Responsibilities:- Hold accountability for compliance and risk management - build a culture of doing the right thing
- Drive customer acquisition, service and retention - building genuine connections with customers and the community
- Lead and uplift frontline staff through training, mentoring and performance management
- Drive results that have a clear, positive and direct impact on overall branch performance - with responsibility for profit and loss
- Take ownership of resolving customer concerns effectively and efficiently
- Strong leadership experience, ideally gained in a retail banking environment (preferred, not essential)
- Proven experience of holding accountability for risk and compliance, staff performance and customer experience
- High-energy, with an ability to inspire and motivate a diverse team
- Experience of working to fulfil business performance targets and spur growth
- Ability to effectively de-escalate and address challenging situations by using strong communication and problem-solving skills
- Flexible working arrangements
- Leave to support lifestyle and wellbeing
- Family first Gender affirmation/transition leave Sorry business leave
- Career growth Health and wellbeing Discounted banking products and services
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