Account Manager
1 month ago
About this role
As a key member of our team, you will be responsible for driving sales growth and maintaining strong relationships with existing customers in Northwest WA.
This is an autonomous role that offers the opportunity to truly manage your own customer accounts within a supportive management setting.
You will be responsible for developing and maintaining a structured customer contact plan, identifying and pursuing new business opportunities, and ensuring all customers are trading within their allocated credit limits.
Key responsibilities include:
- Developing and maintaining a structured customer contact plan within the territory in line with targets.
- Maintaining and enhancing positive working relationships with assigned customers to build customer loyalty and maximise the likelihood of winning future business.
- Identifying and thoroughly following up all new business, product and/or project opportunities within the territory.
- Resolving customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.
- Ensuring all customers are trading within their allocated credit limits and continually identifying and assisting in managing risk.
- Proactively promoting the full product and service range within the territory to maximise up-sell and cross-sell opportunities.
- Identifying appropriate new business opportunities and/or projects within the allocated territory and generating, qualifying and converting new leads and/or projects in line with allocated budget targets.
- Ensuring all tenders and quotes for projects are carried out in accordance with the approved processes.
About You:
- Experience in B2B sales/account management ideally gained within the construction materials or related sectors.
- Relevant tertiary qualifications are an advantage but not essential.
- Strong commercial mindset.
- A demonstrated ability to generate new business whilst maintaining existing customer relationships.
- Highly motivated and self-confident in your dealings with clients, sales staff and team members.
- Some logistics/inventory management experience ideal.
- Strong written and verbal skills with the ability to communicate openly and effectively with stakeholders at all levels.
- Ability to work autonomously and with high level time management skills.
- A strong team player.
- The ability to put together solutions that add value for your customers.
- A high proficiency in Word, Excel, PowerPoint, SAP and other systems required to do the role effectively.
Please note: You must have the ability to travel to Regional WA on a regular basis.
This is an outstanding opportunity to contribute to our world leading business and to grow your career in a supportive and dynamic team environment.
We will invest in your growth, providing you with direction, leadership, and recognition with realistic targets and goals.
We value your contribution and nurture your personal and professional development in a culture focused on the recognition of effort and reward for achievement and an inclusive and friendly team environment.
Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.
Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.
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