High-Tech Support Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $120,000

At the heart of Australia's high-tech future, we build world-class data centres using cutting-edge infrastructure to serve companies both locally and internationally.

We are a leading customer-centric data centre services company, committed to our mission to provide exceptional service and support.

Key Responsibilities:

- Ensure facility systems operate at optimal levels
- Provide incident reports in a timely manner
- Offer administrative and customer service support duties
- Greet visitors in a friendly and professional manner
- Deliver outstanding customer service
- Assist with deliveries and package receipt
- Handle overflow calls and inquiries

Requirements:

- Passion for delivering customer excellence and relevant experience
- Excellent verbal and written communication skills
- Strong attention to detail and ability to work independently and as part of a team
- Enthusiastic attitude and multitasking capabilities
- Ability to build strong relationships with stakeholders
- Capacity to lift up to 15kg safely

Why Join Us?

- Opportunity to be an integral part of a dynamic organisation
- Inclusive, diverse and values-driven culture that fosters growth and development
- Flexible working practices that balance work and personal life
- Comprehensive employee benefits and opportunities for career advancement

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