Customer Banking Specialist Relief
2 weeks ago
We are seeking a highly skilled and customer-focused Customer Banking Specialist Relief to join our team at the Commonwealth Bank of Australia.
As a key member of our Retail Banking Services team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers' financial needs.
Key Responsibilities- Conduct in-depth conversations with customers to understand their banking needs and provide tailored solutions.
- Support customers with account maintenance, credit product applications, and financial health checks.
- Provide education and demonstrations on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
- Proven experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
- Excellent communication skills and ability to articulate financial terms in a clear and concise manner.
- Ability to work in a busy, commercial, and driven retail environment while maintaining a customer-centric approach.
- Genuine interest in building a career with the Commonwealth Bank of Australia and improving the financial wellbeing of our customers.
As a Customer Banking Specialist Relief with the Commonwealth Bank of Australia, you will have the opportunity to work with a diverse range of customers and provide them with expert advice and guidance. You will be part of a dynamic team that is committed to delivering exceptional customer experiences and making a real difference in the lives of our customers.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a genuine interest in building a career with the Commonwealth Bank of Australia, we encourage you to apply for this exciting opportunity.
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