Care Services Team Lead

3 days ago

Cairns, Queensland, Australia beBeeLeadership Full time $99,750 - $104,555

Lead a dedicated team supporting vulnerable children and families.

The role involves driving culturally safe and trauma-informed care practices, overseeing intake, assessment and care planning processes, supervising and mentoring support workers and practitioners, collaborating with families and external stakeholders, ensuring compliance with relevant legislation, promoting culturally safe services for Aboriginal and Torres Strait Islander communities, contributing to continuous improvement and service innovation, and participating in after-hours and on-call support as required.

Key Responsibilities:
  • Oversee the delivery of high-quality services to children, youth and families in statutory care
  • Provide practice oversight, mentoring and operational leadership to ensure safe, inclusive and effective service delivery
  • Collaborate with families, carers and external stakeholders to achieve optimal outcomes
  • Ensure compliance with child protection legislation and best practice guidelines
  • Promote culturally safe services for Aboriginal and Torres Strait Islander communities
  • Contribute to continuous improvement and service innovation initiatives

Requirements:

  • Degree in Social Work, Psychology or related field
  • At least 3 years' experience in child protection or youth/family services
  • Experience leading a team in a care or support setting
  • Strong understanding of trauma-informed care and child development
  • Demonstrated understanding of child protection and out-of-home care systems, including familiarity with relevant legislation
  • Experience working alongside Aboriginal and Torres Strait Islander staff, children, young people, families and communities
  • Excellent communication, problem-solving and leadership skills
  • A current driver's licence
  • A current National Police Certificate, Working with Children (Blue Card), Child Safety and Personal History Screening Check

Benefits:

  • Competitive hourly rate of $55-$58 based on relevant experience
  • Salary packaging options available
  • Five weeks of annual leave with the option to purchase more
  • Additional Paid Day Off per fortnight
  • Employee Assistance Program for confidential support
  • Retail and health discounts through partner network

What We're Looking For:

  • A confident, values-driven leader who thrives in a dynamic people-focused environment
  • Someone who closely aligns with our organisational values of Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety

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