Customer Service Team Member

4 weeks ago


Mount Dandenong, Australia Woolworths Full time
About the Role

We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a Customer Service Team Member, you will be the face of our store, providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales targets and provide a seamless shopping experience for customers.
  • Collect trolleys from around the store, car park, and surrounding areas, ensuring that our store remains tidy and well-maintained.
  • Rotate through various areas of the store, including customer service, sales, and stock replenishment, to gain a comprehensive understanding of our operations.
  • Participate in seasonal casual employment, working as required by the store during our busiest period, typically October to February.
What We Offer

As a Customer Service Team Member at Woolworths, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will be part of a team that is passionate about delivering exceptional customer service and making a positive impact in our communities.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We are committed to creating a safe and inclusive environment for all, and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

Requirements
  • Genuine passion for food and shopping.
  • Customer-first mentality.
  • Love of teamwork and growing with others.
  • Flexible and adaptable to change.
  • Willing to work and reliable.

We encourage you to submit your application if you meet a number of the requirements, even if you don't tick every box. You can learn more about working with us on LinkedIn.



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